Shipping policy

Shipping Policy – Etéreo Collection

Effective Date: 01/01/2026

Orders are typically processed within 1–3 business days.

During launches, promotions, or peak periods, processing times may be extended.

We do not currently offer international shipping.

Delivery timeframes are estimates only and may be impacted by:

Etéreo Collection is not liable for shipping delays once parcels have been dispatched.

If your parcel is significantly delayed or lost, please contact us and we will assist in lodging an enquiry with the shipping provider.

Customers are responsible for ensuring shipping details are accurate at checkout.

We are not liable for parcels sent to incorrect addresses provided by the customer.